Refund policy
Return & Refund Policy
Many Riski Dice products are made to order specifically for you. Because of this, we generally cannot accept returns or exchanges for buyer’s remorse, choosing the wrong size or color, or changing your mind after an order has been fulfilled.
If your order arrives damaged, defective, misprinted, incomplete, or you receive the wrong item, please contact us as soon as possible. Include your order number, a description of the problem, and clear photos of the affected item when applicable.
If an order is confirmed to have a manufacturing or fulfillment issue, we will work with you to arrange an appropriate replacement or refund.
If your package appears to be lost in transit, please contact us so we can investigate the shipment and determine the next steps.
Orders sent to an incorrect address supplied by the customer may require additional shipping charges to be reshipped.
Please review product descriptions, sizing information, colors, and order details carefully before completing your purchase.
Nothing in this policy limits any rights you may have under applicable consumer protection law.
For questions or concerns about an order, please contact Riski Dice through our Contact page.